Dear Snuggbuds:
I have never done this before, but I can't recall the last time I
actually bought something that completely satisfied me. I purchased a
pair of the Snuggbuds this past weekend at the AVP event in Huntington
Beach, CA. I used them for the first time today, and I was completely
satisfied - they did exactly what they were supposed to do. They stayed
in my ears and they put out great music.
The test I put them through was the same one which I have so
frustratingly tested other - hiking Camelback Mountain in Phoenix. It's
one just over a mile up and just over a mile down. I weigh about 190
Lbs, so coming down lets just say that is not a soft landing. Every
other product I have tried fell out of my ears coming down. Maybe the
other products give out better music but it would be impossible to know
since none of the stay in your ears enough to hear it with no background
noise.
Anyhow, I am a completely satisfied customer and I was blown away
by a simple product that does exactly what it is is supposed to do. I
will happily send you my collections of Sennhauser ($80), Bose ($50) and
assorted other products in return for an extra pair of Snuggbuds in
case I lose or break the pair I have.
I play beach volleyball because it is a simple sport ... serve, dig,
set, spike - side out. Side out and you win. Snuggsbuds are a sideout.
Regards,
Mike Morgan
PS: The only suggestion that I have is that you make a sport
version in AVP black and yellow.
Hi,
I purchased a pair of SnuggBuds (the SB-X Chrome edition) for my iPhone at Macworld Expo in Feb.
They are fantastic. I think they are better than the buds which come with the Apple iPhone. The SnuggBuds stay
in the ear - due to the gel, and I believe the sound quality is equal if not better than Apple's iPhone buds. Furthermore,
I think the build quality of the SnuggBuds is superior to the Apple iPhone buds. Speaking from experience, I would buy
several pairs of Apple iPhone buds for my iPhone every year and I've had an iPhone since 2007 - the cost adds up!
So what have I got from SnuggBuds. Buds that won't fall out with superior sound quality that won't wear out within months and wont' run me a hundred
bucks per year in replacement costs! Yeah!
Thanks
Doug N.
"I purchased a pair of snugg buds just before my race. They were more comfortable than any other pair of earphones I have ever tried and their sound was amazing. It really made my race that much easier. I would recommend them to anyone. "
Thanks again.
Tamiko Shibata
"I LOVE MY SNUGGBUDS..... ONLY IN EAR HEADPHONES I HAVE EVERY HAD THAT ARE COMFORTABLE AND THE SOUND IS AMAZING. ALSO USE MINE FOR THE CELL PHONE WHEN IN THE CAR. EXCELLENT PRODUCT!. "
Corky Carroll
Professional Surfer/Journalist
Thank you for your prompt service. I really like your product. I'm a DJ and sound quality is top priority to me. When I first listened to your Snuggbuds, I was thoroughly impressed. Big, clear sound and ample bass. Good price, too. I've paid more for less. Thanks for replacing my Snuggbuds, I use them everyday and the earbuds I'm using now sound horrible compared to yours.
Thanks Again,
JR
----
I just wanted to say that I have been looking for good sport headphones for a long time. I found your company at a running expo for the LA Marathon and bought a pair of headphones. They lasted longer than any other pair I've had! I just purchased the Mavericks for the Iphone to run with and can't wait to get them. Thanks so much for making these and I hope that you stick around for a long time.
- J. Schneider
----------
I have been fidgiting with head phones for years, whether it be for the cell phone, psp, portable dvd's, laptops etc. It's about time I came across snuggbuds. Only comment is that these are the best ear buds I have ever purchased. When I first put on the snugg buds, I was blown away. The bass was thumpin' and overall sound quality was extremely clear. I didn't hear any of the outside noise from the crowd. And it's the most comfortable headset I have tried to date. Judging by the material and sound quality, this is going to last me for years. I bought the SB-X (black) which is exactly what I was looking for. Low profile, and comfortable without compromising on sound quality. I'm taking this pair to the snow although I'm pretty sure I'm going to lose them because of jealousy, but I'd be happy to buy another pair for gifts or back ups. I'm curious to try these during rehearsals, since it is really great at blocking out the ambient noise. All of my friends have broken the original headset and paid apple ($50) to replace them, rather than to get a pair of snuggbuds for less. Suckers! Thanks snuggbuds. Question: how do i get stickers.
D. Kim
----------
Great product and customer care. Keep it up!
J.Z. Hicks
----------
Thank you so much!!! :) Amazing customer service, can't wait to listen to my jams
D. Sterman
------------
8/22/09
To: Customer Care, SnuggBuds
Your product is outstanding and I have been recommending them to friends and family. Your customer service response is excellent and I hope that you have plans in the future for a dealer in the Temecula/Murrieta area.
Respectfully,
M. Witous
---------
Happy to tell you. I was just about ready to go into an Apple store to replace my iPod's ear phones, when my son - lives in Santa Monica, CA - called me. When I told him where I am and what I am doing he strongly recommended your Snuggbuds. He also said that he bought them on line and that they are the best ear phones he has ever used. I did a 180, walked out of the store, drove home and went on line to order these.
Regards,
D. Feig
------------
Hello Customer Care,
I recently purchased a pair of SnuggBuds and they are AWESOME! I have a
friend who tried the ones I purchased and loved them, as well.
- W. Beaman
-------------
I bought a Mavericks - Abaco, at the Long Beach Pride booth and need another pair. I normally dislike the type of head-sets that go in your ear because they constantly fall out. Your product is the very first pair I've found that DON'T fall out and are super comfortable. I need to know where to get a pair asap since your web-site says your out of stock.
Thank you!
C. Yochem... fan for life.
------------
Att. SnuggBuds:
My husband purchased a set of earphones from you today (Sat 5/2/09 in Newport Beach for this Sundays 1/2 marathon). I'm very picky with any earphones I use & I have to admit I was pleasantly surprised with the wonderful sound these earphones had when I listened to my Ipod with them! I'm preparing to purchase a new set of Bose but now am anxious to purchase from you instead. My husband is running tomorrow (Sun) at the 1/2 marathon; you guaranteed he wouldn't have problems running while using these earphones, if so, then I'll purchase a set of my own from you instead. I'm don't know the difference in cost for runners versus someone wanting to purchase online but I wanted you to know that I'm very impressed with the sound from these headphones. I am anxious to find out how they worked for my husband during his run!
Thanks, Annette
-----------
Thanks for the great customer service! I do customer care for my company. Anyway, your ear buds are the best I have tried so I will order on line. I think i have weirdly small ears and most headphones pop out.
Marci
-----------
Just to let you know, I purchased a pair of the SB-X series at the Great Race Expo and absolutely loved them. Steve thanks for your help in selecting the appropriate series for my workouts. All of you keep up the good work!!!
M. Barrera
-------------
I was a volunteer at the pasadena marathon expo and was quite pleased when I stoped by the booth of the snuggbuds and was given the opportunity to first try the head phones of your companies product,they were great and I paid the price for them. I do hope to you see your company at other events.
D. Watson
-------------
Att. SnuggBuds Customer Care,
I should've sent this reply a while ago. I apologize for the lateness.
I received the replacement earbuds that you sent. Thank you so much! I was expecting to buy a replacement pair at the discounted rate and was pleasantly surprised to receive a replacement in the mail.
I'm a professional musician and have been impressed with the quality of SnuggBudds. Considering the price; the sound quality, comfort and durability is outstanding (cat attacks aside). I've tried various other earbuds: the cheaper ones usually sound terrible, and the more expensive ones sound great, but aren't always comfortable. Plus, I'm less likely to stuff the more pricey headsets in my pocket for fear of damage. I'm definitely going to recommend your product to my fellow musicians.
Thanks again, and best regards,
-M. Novack
-----------
I checked out the article by Corky Carroll and it's funny because I had read it in the Register at the time, but now it has more meaning reading about your SnuggBuds in there. Cool!
Thanks again!
--Linda
-----------
Dear SnuggBuds!
I have worn them everyday for my workouts...love them--Unobtrusive, great sound, plenty of chord...real winner here.
Thanks again,
CPT G. Genrich
------------